Current Wait Time
The approximate current wait time is always listed on the front page of the website and along the top of each page on non-mobile devices. Please be sure to check the current wait time before placing an order.
Why is there a wait time?
I love making reeds and devote a very large part of my life to my profession as a reed maker. There are a lot of steps that go into making oboe reeds which can be read about here. I have worked very hard to develop efficient methods that allow me to craft hundreds of reeds each month to help my customers to enjoy playing the instrument we love so much. I love that I am able to help so many oboists of all levels! I ask my customers to understand that in the day of next day deliveries with large businesses, I am just one person working to improve my craft and desire to bring you the best oboe reeds.
Along with the crafting of each reed I am also solely responsible to answer any customer service questions, package and ship the orders, manage inventory, and do any other tasks that are needed to be done in the process of getting you high-quality oboe reeds. I currently devote 50-70 hours per week toward my business. When I have a lot of orders I devote a lot of time to making those reeds, but also more time towards answering questions and shipping those reeds. As demand gets high every part of the process becomes more laborious which adds time to the whole process. You can help to keep the wait down by noting the lead time before ordering and letting me know of any shipping delays outside of that timeframe, not within it. Every customer email about when reeds will arrive is time away from making reeds. I will gladly help with orders that may have been lost in the mail, or have problems for some other reasons. I want to provide the best customer service possible. If the lead time is 2 weeks and you have not received your reeds after 4 weeks, please do email me and I will help to identify if there is a problem and prioritize solving it. When the wait is 4 weeks and I am emailed after 2 there is most likely not any problem with the order.
The current lead time is a fairly accurate estimate of how long it will take from the time of your order to when I will ship that order. The lead time can be anywhere from 5 days up to 3 months depending on demand. I really want to get you your reeds as soon as possible! I do not like to keep customers waiting, I realize how frustrating it can be to need to plan so far in advance. I really do everything I can to keep your wait as short as possible.
How can I be sure I have reeds when I need them?
My suggestion is to order reeds when you still have plenty of working reeds in your reed case. I advise my students to always have at least 3 good reeds at a time. This means you should order oboe reeds long before you only have 3 working reeds. You or your oboist will be very disappointed if you wait until you have one working reed left when you place an order and realize it will be a month or more until you receive those reeds. If you have an important recital or concert coming up be sure to place you order as soon as you know about the event. I take the responsibility of providing you the best oboe reeds I can make, I hope you will take responsibility to plan ahead for all your oboe reed needs.